Legal
Privacy Policy
We keep this simple: we collect only what we need to help you, we protect it, and we never sell it.
- We never sell your data
- Secure, access-controlled storage
- Unsubscribe any time
Effective from 1 January 2026
1. Who we are
Cortex IT Solution ("we", "us", "our") is an IT services company based in India. This policy explains what personal information we collect through this website, why we collect it, and the choices you have.
You can reach us any time at cortexitsolution1@gmail.com or +91 83687 10629.
2. Information we collect
We only collect information you choose to give us, plus basic usage data:
- Contact details you submit through our enquiry form, call booking form or newsletter signup — name, email address, phone number and any message you write.
- Call booking details such as your preferred date, time slot and the topic you want to discuss.
- Messages you send to our website chat assistant.
- Anonymous usage data collected by Google Analytics, such as pages visited, approximate location, device type and referring website.
3. How we use your information
We do not sell, rent or trade your personal information to anyone.
- To reply to your enquiry and provide the services you asked about.
- To confirm, reschedule or follow up on a consultation call you booked.
- To send newsletters and company updates if you subscribed (you can opt out at any time).
- To improve our website, content and service offering using aggregated analytics.
- To meet legal, accounting and tax obligations.
5. Sharing with third parties
We share personal information only with service providers that help us run this website and our business:
- Our hosting and database provider, which stores enquiry, booking and subscriber records securely.
- Our email delivery provider, used to notify our team and to send you confirmations.
- Google Analytics, for anonymous website usage statistics.
- Government authorities, where disclosure is required by law.
6. How long we keep your data
Enquiries and booking records are kept for as long as needed to serve you and for our business records. Newsletter subscriptions are kept until you unsubscribe. You may ask us to delete your data sooner at any time.
7. Data security
Your data is stored on secured, access-controlled servers. Only authorised members of our team can view enquiry, booking and subscriber records, and administrative access is protected by individual accounts and passwords. No online transmission is ever completely risk-free, but we take reasonable technical and organisational measures to protect your information.
8. Your rights
To exercise any of these rights, email us at cortexitsolution1@gmail.com. We respond within 30 days.
- Ask what personal information we hold about you.
- Ask us to correct anything that is inaccurate.
- Ask us to delete your information.
- Unsubscribe from our newsletter using the link in any email, or by writing to us.
- Object to how we use your information.
9. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16.
10. Changes to this policy
We may update this policy from time to time. The revised version will always be published on this page with a new effective date.
11. Contact us
If you have any question about this policy or how we handle your data, contact us at cortexitsolution1@gmail.com or +91 83687 10629.
Delhi NCR: M11/09/SF, Sector - 83, BPTP Elite Floor, Faridabad - 121002 · Patna: Chankya Nagar, Kumhrar, Patna, Bihar - 800026 · Hyderabad: 3-40 Bachupally, Hyderabad - 500090